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Getting Started

STEP 1 - THE SIGN UP

To begin, fill out our Sign-up Form and let us know some basic information about your pets. We will do our best to reply as soon as possible, typically within the same working day or even within the hour. 

STEP 2 - THE CLIENT PORTAL

You will be prompted to create an account on our Client Portal and complete your client and pet profiles. During this step, you'll need to provide detailed information about your pets and specify the type of care required. These details will be securely stored on file for future bookings and can be updated anytime. Additionally, you will need to review and sign our terms of service, which outline our policies and procedures.

STEP 3 - THE ON-BOARDING

Once we’ve reviewed your profile and booking request, we’ll assign your pet sitter and schedule a Meet & Greet. This is our chance to get to know your pet, understand their routine and conduct a behaviour assessment. It’s also your chance to get to know your pet sitter, address any additional question you may have, and ensure a comfortable fit.  

STEP 4 - THE BOOKING

After the Meet & Greet, you can easily book the services you require any time through our Client Portal. Our user-friendly software allows you to not only schedule appointments but also review and pay your invoices, receive updates, and be able to schedule future visits all in one convenient location. Additionally, you'll have access to our app for the most seamless and accessible way to stay informed and up-to-date.

Homepage of Time to Pet app showing user experience and features for pet care management.

Discover the Convenience of our App

We want to provide seamless and transparent services for you and your pets. That's why we use Time to Pet, a user-friendly platform designed specifically for pet care businesses. It ensures that you stay connected and informed about your pet’s care, no matter where you are. Here’s how our app enhances your experience:

Start and End Notifications
GPS Tracked Walks & Visits
Real-Time Updates
Detailed Reports with Photos and Videos
Easy Scheduling and Communication
Secure and Accessible Information
View and Pay Invoices
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Get the Time to Pet app today and stay connected with us!

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